FAQ & Contact

How Can You Contact Us?

Email:

trumansdesigntx@gmail.com

Phone:

(512) 922-6592

Online Chat:

Click the "Chat with Us" in the bottom right hand corner of your screen (Chat bubble icon if you're using a mobile device).

We will respond within minutes during business hours. Please allow 24 hours for our response if you reach out during non-business hours.

In Person:

Warehouse & Showroom hours coming soon!

 

What is the correct way to burn my candle to extend its burn time & scent throw?

 

• Always trim your wick(s) to 1/4". Wicks that are left too long will create unnecessary smoke and uneven wax melt.
• Burn times should be long enough to produce a complete pool of melted wax covering the surface of your candle. Short burn times will result in "cavities" in the wax around the wicks, and uneven melts the following time you light your candle. Short burn times will also reduce the "scent throw", or the amount of scent that fills your space.
• Re-cover your candle with our included bamboo lid to keep fragrance strongest and your candle free of dust and debris.

 

 

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